lb98 Terms and Conditions

These terms and conditions form a legally binding agreement between the lb98 platform and its users. lb98 is an online betting and casino platform operated for players in Bangladesh.

By using the lb98 website, opening an account, or participating in any game, you are considered to have voluntarily and fully accepted these terms and conditions. If you disagree with any term, please refrain from using our platform.

These terms and conditions apply together with our Privacy Policy and Responsible Gaming guidelines. All users are advised to read those documents carefully as well.

To open an account on lb98, users must provide accurate and complete information. lb98 reserves the right to cancel any account if false or misleading information is provided.

2.1 Registration Requirements

• Each individual may open only one account. Multiple accounts are strictly prohibited.
• The name, address, and identity document details provided at registration must be truthful.
• lb98 may request identity documents or other verification materials at any time to verify an account.
• Opening an account in someone else's name or identity is strictly prohibited.
• Accounts are for personal use only — playing on behalf of a third party is not allowed.

2.2 Verification Process

lb98 follows a KYC (Know Your Customer) policy. Identity verification may be mandatory before withdrawals or for transactions above a certain limit. lb98 reserves the right to hold withdrawals until verification is complete.

lb98 is an adults-only platform. Users must be 21 years of age or older to register and use the platform.

• Allowing minors to use an account is strictly prohibited.
• If a user opens an account by providing a false age, all winnings from that account will be considered void.
• Parents and guardians should block their children's access to this platform.

The user is solely responsible for the security of their account password and login details. lb98 will never ask for a password by phone or email.

• Sharing login details with anyone else is strictly prohibited.
• Use a strong password and change it regularly.
• If you suspect unauthorized access, notify our support team immediately.
• Avoid logging in on public computers or someone else's device.
• lb98 will not be held responsible for any loss resulting from unauthorized access to an account.

4.1 Account Verification and Suspension

If suspicious activity is detected, lb98 reserves the right to temporarily suspend any account for investigation purposes. The associated balance may be held during the investigation period where applicable.

All financial transactions on lb98 are conducted in Bangladeshi Taka (BDT). The platform supports transactions via bKash, Nagad, Rocket, and Upay.

5.1 Deposit Terms

• Minimum deposit amount: ৳200 (for each method).
• Deposits must be made from a payment method registered in the user's own name.
• Using a third party's payment method is strictly prohibited.
• After a successful deposit, the balance is generally updated instantly.

5.2 Withdrawal Terms

• Minimum withdrawal amount: ৳800.
• Withdrawal processing time is generally 5 to 30 minutes.
• Withdrawals can only be made from a verified account.
• Withdrawals must be made using the same method used for the deposit.
• Withdrawals may be restricted while bonus wagering requirements are incomplete.

5.3 Delayed or Failed Transactions

If a transaction is delayed due to technical issues, payment gateway errors, or other reasons, users can contact us through our 24/7 live chat support. lb98 always makes every effort to resolve issues.

lb98 offers various bonuses and promotional offers. Each bonus has its own terms and conditions which must be read carefully before acceptance.

6.1 Welcome Bonus

New users will receive a 150% bonus on their first deposit, up to a maximum of ৳5,000. To withdraw this bonus, the total amount (deposit + bonus) must be wagered 15 times.

• The welcome bonus can be claimed only once per user.
• Withdrawals will be restricted until the bonus wagering requirement is fully met.
• Playing with a bonus balance may be limited to specific games.
• If bonus abuse is found, the bonus will be cancelled and the account may be closed.

6.2 VIP Cashback Program

lb98's VIP program has 4 tiers — each tier offers weekly cashback:

• Bronze — up to 0.2% cashback per week.
• Silver — up to 0.4% cashback per week.
• Gold — up to 0.6% cashback per week.
• Platinum — up to 0.8% cashback per week.

You can advance to higher tiers through continuous play and active participation on the platform. Detailed VIP cashback terms can be found on the relevant promotions page.

6.3 General Bonus Terms

• lb98 reserves the right to modify or cancel any bonus or promotion.
• Attempting to claim bonuses from multiple accounts will result in all accounts being cancelled.
• If wagering is not completed within the designated bonus period, the bonus will be automatically cancelled.

All bets and game participation on lb98 are governed by the principle of fair play. The following rules apply to all users:

• Once confirmed, a bet cannot be changed or cancelled.
• Bets placed on incorrect odds displayed due to a technical error may be considered void.
• Any attempt to influence game outcomes through deliberate logout or disconnection will result in account closure.
• Any winnings obtained by exploiting software bugs or system errors will be considered void.
• lb98 reserves the right to investigate suspicious betting patterns and, if necessary, hold withdrawals.

7.1 Game Fairness

All games on lb98 are provided by third-party providers and operate using RNG (Random Number Generator) technology. This ensures that every game result is completely random and not predetermined.

The following activities are strictly prohibited on lb98 and any violation will result in permanent account closure:

• Using the platform for money laundering or illegal financial activities.
• Abusing bonuses by opening multiple accounts.
• Using automated bots, scripts, or other technological advantages.
• Misleading or defrauding other users.
• Attempting to find system vulnerabilities or hacking.
• Operating an account under a false identity.
• Attempting unauthorized access to another user's account.

lb98 gives the highest priority to protecting users' personal information. The platform uses SSL encryption technology to keep all data secure.

Details on how user data is collected, used, and stored can be found on our Privacy Policy page. lb98 never sells users' personal information to third parties.

• Information may be provided to authorities where required to meet legal obligations.
• Limited information may be shared with payment partners for payment processing purposes.
• Users may contact the support team to view their stored data or request corrections.

lb98 is committed to providing reliable and uninterrupted service at all times, however lb98's liability will be limited in the following circumstances:

• Internet disconnection or issues with the user's device.
• Transaction delays caused by third-party payment gateways.
• Unavoidable events such as natural disasters, war, or government restrictions (Force Majeure).
• Loss caused by the user's own negligence or error.
• Issues with third-party software or hardware.

lb98 will not be liable under any circumstances for indirect, incidental, or consequential damages.

11.1 Closure Initiated by the User

Any user may request account closure at any time via 24/7 live chat or email. Before the account is closed, the user will be given the opportunity to withdraw any remaining balance, where applicable under these terms and conditions.

11.2 Cancellation by lb98

lb98 reserves the right to cancel any account without prior notice for the following reasons:

• Any violation of these terms and conditions.
• Evidence of fraudulent activity.
• Providing a false identity or information.
• Suspicion or evidence of money laundering.
• If the user is identified as a minor.

11.3 Voluntary Break

As part of responsible gaming, any user may take a temporary break (Self-Exclusion). For more details, please visit our Responsible Gaming page.

lb98 reserves the right to partially or fully amend these terms and conditions at any time. Users will be notified as reasonably possible before any changes take effect.

• The updated terms will be published on this page, with the date of the latest revision noted at the top.
• Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.
• For significant changes, a notification may be sent via email.

If you have any questions or complaints regarding these terms and conditions, please contact our support team:

• Live Chat: Available in Bengali 24 hours a day, 7 days a week.
• Email: [email protected]

For any dispute, it is recommended to first attempt resolution through live chat. lb98 is always committed to fair and prompt dispute resolution.