Frequently Asked Questions
All your answers at lb98 are right here
From opening an account to withdrawing via bKash, claiming bonuses to responsible gaming — this page has detailed answers to all common questions about lb98.
lb98 is a reliable online betting and casino platform built with Bangladeshi players in mind. From new members to experienced players, everyone has questions. Below we have organized the most frequently asked questions into five categories: Account and Registration, Deposits and Withdrawals, Games and How to Play, Bonuses and Promotions, and Security and Responsible Gaming. If you cannot find your question here, reach out to our 24/7 live chat support.
Account and Registration
Account
To register at lb98, you need an active mobile number and must be of legal age (21 or older). You can create an account in just a few minutes by filling in your name, mobile number, and password in the registration form. The entire process is available in Bengali, so new players will have no trouble getting started.
No, each player is allowed only one account. Creating multiple accounts may result in them being temporarily or permanently closed, and any bonuses may be cancelled. lb98 strictly enforces this rule to maintain a safe and fair gaming environment.
Use the "Forgot Password?" option on the lb98 login page. A verification code will be sent to your registered mobile number. Enter the code and set a new password. The whole process takes just a few minutes. If you run into any trouble, our support team is available on live chat to help.
lb98 may require identity verification when needed to ensure a safe and transparent environment. The verification process may be triggered at the time of withdrawal or if unusual activity is detected on an account. Submitting the required information following the simple instructions will complete verification quickly. This step helps keep your account secure.
Deposits and Withdrawals
Payment
lb98 currently supports four popular mobile banking methods for deposits: bKash, Nagad, Rocket, and Upay. These methods are easy, fast, and secure for players in Bangladesh. The minimum deposit amount for each method is ৳200.
Deposits via bKash are generally credited to your lb98 account almost instantly. Providing the correct transaction ID and amount makes the process even faster. The same speed applies to Nagad and Rocket deposits as well. If there is any delay, contact support via live chat with your transaction details and the team will resolve it right away.
Withdrawals from lb98 are very fast — funds typically reach your bKash, Nagad, Rocket, or Upay account within 5 to 30 minutes. Withdrawals on verified accounts are even smoother. The minimum withdrawal amount is ৳800.
lb98 does not charge any additional fees for deposits or withdrawals. However, the mobile banking providers (bKash, Nagad, Rocket, Upay) may apply their own transaction fees, which depend directly on their respective platform policies. Check the relevant mobile banking app for details.
The minimum deposit amount for each payment method (bKash, Nagad, Rocket, Upay) is ৳200. The maximum limit depends on the method and account type. For large transactions, contacting support in advance will make the process smoother.
Games and How to Play
Gameplay
lb98's cricket section offers live and pre-match markets for various tournaments including BPL, IPL, and T20. Betting options include match winner, top batsman, total runs, over/under, and more. You need a sufficient balance in your account to place bets, and bets must be confirmed before the match starts or within the specified time.
lb98's slots section features a large collection from top providers including PG Soft, Pragmatic Play, and JILI. Popular titles such as Fortune Tiger, Gates of Olympus, Sweet Bonanza, Fortune Gems, and Super Ace can be played directly on mobile. New games are added regularly.
lb98 Casino offers a variety of live table games with real dealers, including live baccarat, live roulette, live blackjack, and Sic Bo. Tables from top providers such as Evolution Gaming and Ezugi are streamed in HD. You can join a table at any time according to Bangladesh Standard Time.
RTP (Return to Player) is the average percentage that a game theoretically returns to players over the long term. For example, a 96% RTP means that on average there is a chance of getting back 96 out of every 100 taka wagered — however this is not a guarantee, as every round is completely independent and random. lb98 ensures fair play across all games.
Yes, lb98 is fully mobile-friendly. All games can be played directly through a browser on both Android and iOS devices — no separate app download is needed. Slots, live casino, fishing games, and cricket betting all run smoothly on mobile.
Bonuses and Promotions
Offers
lb98 offers a 150% bonus on the first deposit, up to ৳5,000. After creating your account, deposit a minimum of ৳200 for the first time and the bonus will be automatically added to your account. Before withdrawing the bonus, the total amount (deposit + bonus) must be wagered 15 times.
A wagering requirement is the condition that specifies how many times the bonus funds must be bet before they can be withdrawn. lb98's welcome bonus carries a 15x wagering requirement. This means if you deposit ৳1,000 and receive ৳1,500 in bonus, you will need to wager a total of ৳2,500 × 15 = ৳37,500.
lb98's VIP program has four tiers: Bronze, Silver, Gold, and Platinum. You can move up to higher tiers by playing regularly. Each tier comes with weekly cashback — 0.2% at Bronze, 0.4% at Silver, 0.6% at Gold, and up to 0.8% at Platinum. Higher tiers also come with additional benefits.
lb98's VIP cashback is calculated on a weekly basis. A set percentage based on your VIP tier is credited to your account as cashback on net losses for the week. This benefit grows progressively from the Bronze tier up to the Platinum tier. For full details, check the latest promotions page or contact live chat.
Yes, lb98 offers special deals during Bangladeshi festivals and major cricket tournaments. During the BPL season, extra bonuses, free spins, or special promotions may be available for cricket betting. Check lb98's promotions section regularly or ask via live chat to stay updated on the latest offers.
Security and Responsible Gaming
Protection
lb98 uses modern SSL encryption technology to keep all personal and financial information secure. Your data is never sold or shared with third parties without authorization. Read our privacy policy for full details.
Yes, lb98 is strictly for users aged 21 and older. Minors are completely prohibited from creating accounts or playing games. Parents are urged to take the necessary steps to prevent their children from accessing this platform.
lb98 takes responsible gaming very seriously. Tools are available to set deposit limits, session time limits, and self-exclusion (temporarily or permanently pausing your account) if needed. If you feel you are losing control over your play, contact us immediately via live chat or at [email protected].
To request self-exclusion, contact lb98 directly via live chat or at [email protected]. Our support team will deactivate your account temporarily or permanently without delay. Your account will not be reactivated before the exclusion period has ended.
lb98's support team provides service in Bengali through live chat 24 hours a day, 7 days a week. You can also reach us by email at [email protected]. Get help at any time according to Bangladesh Standard Time (BST, UTC+6). There is no phone or WhatsApp number available.
Still have questions? Contact support
Our 24/7 Bengali live chat support is always here for you. Speak directly with support or log in to lb98 to get started.
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