Responsible Gaming at lb98 — your safety is our top priority
Enjoy entertainment mindfully. lb98 gives you deposit limits, self-exclusion, and round-the-clock support to keep you in control.
What is responsible gambling?
At lb98 we believe online betting and casino games are a form of entertainment — but only when enjoyed responsibly. Responsible gaming means staying aware of your financial limits, keeping track of time, and seeking help when needed.
Keep this in mind before playing on our platform: gambling is entertainment, not a source of income. Placing larger bets to try to recover lost money is never the right decision. lb98 always wants you to play happily and safely.
Important Information
To open an account and participate in any game at lb98, you must be at least 21 years old. We strictly prohibit minors from creating accounts and take the necessary steps to verify age.
Our Protection Tools
lb98 provides a range of effective tools to help you manage your own gaming habits.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set it cannot be exceeded — this helps you stay within your budget.
Time-Out Break
Pause your account for a set period — from 24 hours up to 30 days. During this time you will not be able to participate in any games and no deposits will be processed.
Self-Exclusion
If you feel that gaming is getting out of your control, choose long-term self-exclusion. This can be done permanently or for a specific period.
Loss Limit
Decide in advance the maximum amount you can lose in a given period. When the limit is reached the session will end automatically, helping you avoid financial harm.
Session Reminder
Set up regular reminders to let you know how long you have been playing. Once you set a time limit, lb98 will notify you when that time is up.
24/7 Support
Our Bengali-speaking support team is available around the clock for any issue or concern. Chat with us directly via live chat — we are here for you.
Age Verification and Minor Protection
To open an account at lb98, you must be at least 21 years old. This is not just a rule — it is part of our social responsibility.
We collect your date of birth at registration and, where necessary, verify age using a national identity card or other government-issued ID. If you know of a minor attempting to use this platform, please contact us.
To keep children and teenagers away from online gambling, we advise parents and guardians to use parental control software on computers and smartphones.
For Adults Only
lb98 in Bangladesh provides services only to individuals aged 21 and above. We suspend accounts belonging to minors immediately.
Advice for Parents
- Use passwords and locks on devices
- Install parental control software
- Have an open conversation with your child about online safety
- Keep your lb98 account password out of your child's reach
Signs of Problematic Gambling
If you notice any of the following signs in yourself, it is time to be cautious. Take action now.
Chasing Losses
Placing larger bets to recover money already lost — this is the most common sign of problematic gambling.
Spending Beyond Your Budget
Spending more money on gambling than your set budget allows, and diverting funds away from essential household expenses.
Hiding from Family
Concealing your gambling habits from family or friends, or lying about how much you are spending.
Feeling Out of Control
Wanting to stop playing but being unable to, or failing to reduce the time or amount you spend gambling.
Emotional Distress
Feeling anxiety, guilt, or depression about gambling, yet being unable to stay away from it.
Impact on Work and Relationships
Noticing that gambling is having a negative effect on your work, family, or social relationships.
Urgent Notice
If you recognise one or more of the signs above in yourself, please take action now. Contact us via lb98 live chat or by email at [email protected] — we will be by your side to help, not to judge.
How to Use the Protection Tools
After logging in to your lb98 account, you can easily activate these protection features:
Log In to Your Account
Log in to lb98 and go to the "Account Settings" section. There you will find the "Responsible Gaming" option.
Choose the Tool You Need
Select deposit limit, loss limit, session time, or time-out — whichever you need — and set the amount or duration.
Confirm Your Settings
Submit your chosen limits. They will take effect immediately and you will receive a confirmation by email.
Contact Support for Self-Exclusion
For long-term self-exclusion, send us a request directly via live chat or at [email protected]. We will act quickly.
Deposit and Withdrawal Limits
Knowing the minimum transaction limits at lb98 makes it easy to plan your budget:
Minimum Deposit
The minimum deposit amount across all payment methods (bKash, Nagad, Rocket, Upay) is just ৳200. Deposits below this amount are not accepted.
Minimum Withdrawal
The minimum amount for withdrawing winnings is ৳800. Withdrawals are typically processed within 5-30 minutes.
Payment Methods
- bKash
- Nagad
- Rocket
- Upay
Fast and secure transactions across all methods.
Self-Exclusion: When and How
Self-exclusion is the most powerful protective step. If you feel that gambling is having a negative impact on your life, choose this option.
Temporary Time-Out
Take a break for 24 hours up to 30 days. During this time your account will not be active, but it will reactivate automatically once the period ends.
Long-Term Self-Exclusion
Close your account completely for 6 months or more. Submit your request through the support team — reactivating it is not straightforward, and that is intentional.
During self-exclusion, lb98 will not send you any promotional messages or bonus offers. We fully respect your decision.
Contact Us for Help
Talk to us about any gambling-related problem or concern. The lb98 support team is available around the clock to assist you in Bengali.
Live Chat
Click the live chat button at the bottom right of the website. Our Bengali-speaking agents are available 24 hours a day, 7 days a week.
For any responsible gaming request, email us at [email protected] — we will respond as quickly as possible.
Seek Professional Help
Gambling addiction is a mental health matter. Alongside lb98 support, it can help to speak with a trusted person in your family or a mental health professional. Asking for help is a sign of strength, not weakness.
Frequently Asked Questions
Answers to commonly asked questions about responsible gaming.
Play responsibly and enjoy the experience
Set the right limits for an enjoyable gaming experience at lb98. Our support team is always ready for any questions.